Frequently Asked Questons
Products
The longevity of a Reed Diffuser varies based on factors such as bottle size, the number of reeds used and environment.
Typically, our 200ml bottle of reed diffuser lasts approximately 3-4 months.
Yes, reed diffusers are generally safe. However, it is important to take precautions. Keep them out of reach of children and pets, and ensure they're not placed near heat sources or open flames. Some individuals may experience allergic reactions to certain oils, so use with caution.
Using our Reed Diffusers is effortless. Simply remove the cap by gently twisting it upwards and insert the reeds into the bottle.
Please refrain from lighting the reeds. Upon first use, allow the reeds to soak and absorb the oil for 30 minutes.
Afterward, flip the reeds to ensure optimal fragrance diffusion. For best results, we recommend flipping the reeds every 3-4 days to refresh the scent.
If you notice a decrease in fragrance intensity, there are a few steps you can take:
Flip the reeds every 3-4 days to rejuvenate the scent.
Add more reeds for a stronger fragrance, keeping in mind that this may accelerate evaporation.
Consider replacing the reeds every month to prevent dust buildup, ensuring optimal scent diffusion. Additional reeds can be purchased from us as needed.
Keeping your Reed Diffuser in top condition is a breeze. Every few weeks, wipe down the bottle with a soft cloth to remove dust and maintain its luster. To refresh the scent, replace the reeds and refill the bottle with fresh oil as needed.
Absolutely! Our candles are crafted with safety in mind, using non-toxic materials and lead-free wicks. When following proper burning instructions, you can enjoy our candles safely in any indoor setting.
To maximize the scent throw of your candle, ensure it burns long enough for the wax to pool evenly across the surface. Trim the wick to ¼ inch before each use to prevent soot and ensure a clean burn.
Our products make the perfect gift for any occasion. With a variety of luxurious scents and elegant packaging options, you can delight friends and loved ones with a thoughtful and indulgent gift.
Orders & Shipping
It depends on where you are. Orders processed here will take 3 working days to arrive. Delivery details will be provided in your confirmation email.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
At Athena scents, we are committed to bringing premium health wellness to you and your loved ones at home.
If, for any reason, you are not fully satisfied with your purchase within 30 days of delivery, we will be delighted to process a return for you. Please note that all returns must meet the following criteria:
- The product(s) must be in their original condition unopened.
- Documentation proof of purchase is required.
- For reed diffuser returns, the packaging should not have any damage.
We kindly request that all products be returned in their original condition to facilitate the refund process.
Returns and exchanges will incur a flat-rate processing fee of $15 per item. This fee covers the administrative costs.